Payroll services
Pros
- Inexpensive payroll solutions package
- Flexibility with filing tax returns
- Integrates multiple accounting sites
Cons
- Additional fee for 1099 and W-2 management
- The employee portal needs improvement
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Overview:
SurePayroll, a trusted name in the payroll services industry, is celebrating its 23rd year of operation. SurePayroll, established in 2000, underwent an acquisition by Paychex in 2011. It specializes in delivering comprehensive payroll solutions and HR services tailored to small businesses. Additionally, SurePayroll extends its offerings to encompass nanny and household payroll services, catering to homeowners employing domestic staff.
Ensuring accurate and timely payment for employees is a crucial aspect of effective employee management. However, payroll processing often proves to be a complex and time-consuming task, diverting attention from other vital business activities. Nonetheless, there are alternatives to this burden. The company provides benefits and HR services specifically designed for small businesses. By partnering with accountants, SurePayroll enables them to resell its payroll services to their clientele.

Products and Services
SurePayroll has expanded its capabilities by integrating with FreshBooks, a popular accounting software platform. Since its acquisition by Paychex several years ago, SurePayroll has continued to receive support from Paychex, enabling it to further develop its benefits and compliance offerings.
This tool is the perfect solution for those seeking to streamline payroll management and automate repetitive tasks. It enables you to ensure employee satisfaction while efficiently managing your small business operations. Say goodbye to unnecessary complexity and embrace a simplified payroll process that empowers you to focus on what matters most.
No Tax Filing
SurePayroll offers a budget-friendly payroll plan called “No Tax Filing.” This plan is designed to calculate your business’s payroll taxes, handle various payroll tasks, and provide payroll-related support. However, it does not include the preparation and filing of your company’s tax returns.
Full Service
SurePayroll also offers a comprehensive payroll package called “Full Service.” you can benefit from a seamless payroll experience while ensuring that your tax obligations are met accurately. By default, the package provides 2-day payroll processing, meaning that payroll calculations and processing are completed within two business days. Next-day payroll processing is available if you schedule your payroll before 3 PM. Central Time (CT) the day before the set payday. By opting for the Full Service package, you can streamline your payroll and tax processes, leaving you with more time to focus on other aspects of your business.
Both the No Tax Filing and Full Service plans offered by SurePayroll include a comprehensive set of payroll services that cater to the needs of most small businesses. These services encompass:
• Reporting new hires
• Unlimited payroll runs
• Multiple pay rates and bonus support
• Direct deposit and pay stubs
• Reminders for automatic payroll runs with manual changes allowed
SurePayroll Features
Time Tracking
SurePayroll offers a convenient time clock integration feature that simplifies the process of tracking employee hours and seamlessly importing the data into the payroll system. This integration, facilitated through StratusTime, provides multiple options for employees to report their time accurately.
Onboarding
SurePayroll provides a user-friendly setup wizard that assists users in the initial setup process. After creating an account, the software guides users through the necessary steps to set up their payroll system.
Employee Profiles
Within SurePayroll, you have the option to add up to 12 custom fields to employee records. These custom fields can be tailored to specific data points or information relevant to your business. SurePayroll provides comprehensive employee records that capture essential information; however, it may not offer as extensive HR tools and data as some of its competitors.
Reporting
SurePayroll provides a range of comprehensive payroll reports that offer transparency and valuable insights during payroll processing. These reports enable businesses to have a clear overview of their payroll data and make informed decisions.
Benefits Administration
Businesses have the opportunity to enhance their employee benefits and workforce management by providing health insurance, pre-employment screening, flexible payment options, 401(k) benefits, retirement plans, and more.
Pricing
The No Tax Filing plan is available at a monthly cost of $19.99, with an additional charge of $4.00 per employee. The Full Service plan is priced at $29.99 per month, with an additional charge of $5.00 per employee.
SurePayroll’s No Tax Filing payroll processing plan is an ideal choice for small businesses with straightforward payroll needs that are comfortable handling their own tax returns. It offers a great solution for businesses seeking affordability and are willing to take on tax preparation and filing responsibilities independently. For a slightly higher monthly cost, SurePayroll’s Full Service package provides a comprehensive payroll solution that includes tax filing services.
SurePayroll recognizes the unique payroll requirements of homeowners employing household staff, such as nannies, and offers a specialized payroll service tailored to their needs. The payroll service for homeowners employing household staff is priced at $49.99 per month, with an additional charge of $10.00 per employee.
Customer Support:
SurePayroll offers toll-free telephone customer support in both English and Spanish from 8:00 a.m. to 7:00 p.m. CT, Monday to Friday, with additional support available from 9:00 a.m. to 1:00 p.m. CT on Saturdays. Outside of these hours, customers can send a chat message, and the support team will respond on the following day. SurePayroll’s dedicated toll-free support number for accountant partners operates from 7:00 a.m. to 6:00 p.m. CT, Monday to Friday. Customers can also utilize the company’s FAQs to find detailed information on various topics such as payroll, taxes, using tax forms, account management, state-specific tax rules, and considerations specific to different fields like agriculture and the clergy.
Final Word
SurePayroll has established itself as a trusted and dependable payroll service provider with over two decades of experience. It is a great choice for small businesses looking for a hassle-free payroll solution that is simple to set up and manage.
SurePayroll offers a range of essential features, including a self-service employee portal, an HR library, and comprehensive reports, providing small businesses with all the necessary tools and functionalities required for effective payroll management.



