730,000+ Businesses Use Paychex
Pros
- Flexible payroll plans
- HR features included in payroll bundles
- 24/7 chat, phone, and ticket support
- Variety of third-party integration options
Cons
- Basic plan can be pricey for small businesses
- Lack of transparent pricing on the website
- No trial period
Overview:
Paychex provides HR and payroll solutions for companies. The collection of business services offered makes the process of hiring, training, and paying employees easier for business owners. The services are also catered to different levels such as outsourcing, onsite, and others. Paychex is a company making waves in the HR services industry having received the Tektonic Award in 2016 and the Best HR Brand in 2017.
Paychex can tailor business solutions according to your industry, your role in the organization, and the number of company employees. You can get a free price quote by providing company information.
Products and Services
The Flex bundles for payroll processing provide options for companies of different sizes. They also offer HR services and employee benefits, business insurance, business solutions, and time and attendance solutions with their management services.
The most basic plan, Flex Essentials, is offered at $39 per month plus a $5 fee per employee. The Flex Essentials plan is best suited for companies with less than 20 employees. For one-one support and employee development and training, the Flex Select package can support these needs. The Flex Pro package is their comprehensive HR suite with more advanced features for workforce management. Flex Essentials offers SMBs a complete payroll solution at a cost that falls within the mid-range in the industry.
Paychex Flex Essentials
The Flex Essentials bundle is recommended for companies with 1-19 employees. Features include a tax calculator, filing, and paying. Users can also pay their employees via direct deposit, paper check, and pay card. For eligible workers, there is a tip disbursement feature as well. Processing 1099s and W-2s are not included in the costs and may require an extra fee.
Paychex Flex Select
The Flex Select bundle is the most popular payroll plan from Paychex. This option features all the items in the Essentials plan combined with third-party accounting and business software integration. There is also access to a learning management system and job posting site integration. The cost of a plan is customized and can be requested from a representative.
Paychex Flex Pro
The Flex Pro bundle is the highest tier in Paychex payroll services. Similar to the Select plan the price for Flex Pro is customized per user. Customers can access a garnishment payment service, a feature considered an add-on in the Essentials and Select packages. The Flex Pro also features state unemployment insurance, pre-employment screening, and worker’s compensation payment service.
Paychex Solo is available also for sole proprietors and self-employed businesses. This option offers tax and payroll services for self-employed individuals, start-up and incorporation, and a solo 401k.
Paychex Features
The versatility of Paychex’s offerings attracts businesses of all sizes, each benefiting from different services based on their specific needs. Paychex also excels in payroll management, handling tasks such as accurate payroll processing and tax filing. Additionally, they provide retirement options, allowing businesses to facilitate retirement savings plans for their employees.
Onboarding
Paychex HR software integration with numerous third-party apps simplifies and expedites many daily tasks. Hiring managers, in particular, will appreciate the software’s automated system updates. With just a single button click, new hires entered into the system are instantly reflected, ensuring that the latest information is accurately recorded. Say goodbye to manual data entry and enjoy the time-saving benefits of Paychex HR software’s streamlined processes.
Payroll
Paychex payroll services alleviate the burdensome responsibility of managing, submitting, approving, and distributing payroll for an entire workforce. By leveraging their time and attendance tracking tools, which include standard time clocks as well as iris-recognition clocks, Paychex streamlines the process. The system goes a step further by automatically calculating deductions such as time off, vacation days, and other wage garnishments. The system generates comprehensive paystubs that reflect these deductions and updates
Payment and Finances
Paychex leaves no stone unturned, offering a wide array of features to cater to diverse business needs. With features like small business loans, businesses can access the necessary financial support to fuel growth and development. Paychex also simplifies tax calculations by automatically cross-referencing them for compliance and ensuring accurate filings at the end of each year.
Employee Benefits
Businesses highly value software options that offer benefits to their workforce. Paychex understands this need and provides a range of valuable benefits to support employees. These include group health insurance, retirement plans, and financial wellness programs aimed at helping employees stay on track with their financial goals.
Mobile App
Administrators can conveniently manage payroll tasks through the Paychex Flex mobile app, offering seamless access to enter, review, and submit payroll runs directly from their smartphone or mobile device. Additionally, the app offers features like viewing employee profiles, retirement plan balances, participation rates, and other relevant data, empowering administrators to stay connected and informed while on the move.
Through the Paychex Flex App, employees can conveniently perform various tasks. They have the ability to create an account, granting them access to their payroll history. The app also enables employees to set up direct deposit for seamless payment processing. They can view their work schedule and keep track of their time and attendance records effortlessly.
Pricing
For certain businesses, a potential hurdle might be the absence of transparent pricing information for the higher-tier Paychex Flex Select and Flex Pro plans. To obtain pricing details, you would need to provide Paychex with your contact number and other relevant information about your business. You would then need to wait for a call back from a company sales representative who can provide you with the pricing information specific to your business’s requirements.
Paychex offers a range of additional services related to payroll, which may involve an added fee. These services encompass various aspects of workforce management and include time and attendance tracking, application tracking, benefits administration, worker’s compensation service, performance management system, business insurance, health insurance, and retirement services.
Customer Support:
Paychex offers 24/7 email customer support to all its clients, ensuring continuous assistance. Although live chat and phone support are not available round-the-clock, friendly and knowledgeable representatives can still be reached through those channels. While a few customer reviews have noted potential wait times, our interactions with Paychex staff have consistently been positive and satisfactory.
In addition, Paychex provides dedicated customer service specialists to clients who subscribe to premium packages (excluding the express, entry-level plan), ensuring personalized assistance for all company needs. Paychex goes the extra mile by offering walk-in assistance, with a location finder on their website to locate the nearest branch for in-person troubleshooting sessions. Phone support is available Monday to Friday, from 8 am to 8 pm ET, and live chat is accessible on the website through the chat window.
Conclusion:
Paychex, a reputable business solutions platform established in the 1970s, has become a popular choice for businesses nationwide. With a strong focus on payroll and HR services, Paychex offers a diverse range of services and flexible pricing options. The platform stands out with its innovative mobile app, enabling users to conveniently access their payroll and HR functions on the go.
