3 months free with signup
Pros
- Best for businesses that need to integrate payroll software with other HR functions
- Free and fee-based third-party apps and add-ons
- Features support small, midisze, and large companies
Cons
- Lack of transparent pricing
- No money back guarantee or free trial
Overview
For over 70 years, ADP has been a leading provider of comprehensive business solutions. With a strong emphasis on payroll, time and attendance, workforce management, benefits, and insurance, human resources, and compliance services, ADP caters to businesses of all sizes, including small, medium, large, and multinational enterprises.
ADP’s team of experts collaborates closely with businesses, aiming to lower costs and formulate human resources strategies that seamlessly align with the organization’s objectives. ADP ensures an affordable and customizable solution that caters to businesses of all sizes, including those in the process of growth.
Products and Services
ADP serves as a substitute for traditional in-house human resources or payroll departments by delivering remote services for efficient task management. With its basic plans, ADP offers payroll coverage that accommodates companies ranging from as small as one employee to over 1,000 employees.
ADP provides a range of additional services that are particularly beneficial for mid-sized and larger companies. For comprehensive workforce management, ADP offers a time and attendance option equipped with essential tools. To address talent management needs, the company provides services for recruiting, hiring, employee management, and growth strategies. ADP’s employee benefits packages encompass benefits administration, retirement plans, group health insurance, business insurance, and workers’ compensation.
ADP offers two distinct lines of payroll software tailored to different company sizes. For businesses with one to 49 employees, ADP provides RUN Powered by ADP. On the other hand, Workforce Now is designed specifically for companies with 50 to over 1,000 employees.
Run Packages
Each of the four offerings under RUN Powered by ADP includes essential features such as tax filing, payroll delivery, and direct deposit. To enable direct deposit, at least one employee must file a W-2 form. In addition to these core functionalities, the RUN payroll plans offer a range of other features including a general ledger interface, reporting of new hires to federal and state tax authorities, automatic recurring payroll, and online access to payroll information via phone or other mobile devices.
Workforce Now Packages
The three payroll solutions from ADP offered to large and midsized firms include features such as processing payroll data in real-time, error detection in the payroll dashboard, retroactive and prorated pay adjustments, tax filing and payment services, built-in reports, and more. HR tools include guides for new employee and termination processes, employee self-service, employee development racking, customizable employee portal, and HR recordkeeping.
Features
All RUN packages support payroll delivery, direct deposit, and tax filing, which requires a minimum of one W-2 employee.
• Enhanced Payroll: The Enhanced Payroll package offered by ADP includes several additional features to enhance payroll management. These include ADPCheck Service for businesses to issue paychecks to employees efficiently, payment of wage garnishments, state unemployment insurance management, check stuffing, check signing and poster compliance.
• Complete Payroll & HR Plus: These plans include an array of HR-related features to support businesses in managing their human resources effectively including HR toolkits, HR HelpDesk for live support, employee handbook wizard, job description wizard, salary benchmarks, and more.
• HR Pro Payroll and HR: The HR Pro Payroll and HR package, the premium offering in the RUN series, encompasses a comprehensive range of features to provide extensive support in both payroll and HR functions. These plans provide access to an HR support team, employee assistance program, applicant tracking system, HR training for employers and employees, and more.
The Workforce Now packages offer add-on services such as performance management, talent acquisition and recruitment, compensation management, learning management tools, analytics, enhanced insights, and HR assist documents.
• Workforce Now Essential: This is the most basic package for midsized and large businesses featuring payroll processing in real-time, a payroll dashboard with error notifications, pay adjustments, and built-in reports
• Workforce Now Enhanced: The Enhanced plan includes benefits administration. Employers can access mobile enrollment of employee benefits, flexible rate structures and plan configuration, and beneficiary and dependent tracking.
• Workforce Now Premium: Features include advanced employee scheduling tools, mobile time allocation, processing requests for time off, and integration with payroll systems.
Payment Options
ADP provides employees with several payment options including direct deposit. For employees who prefer to pay by check, it is possible to print paychecks with paystubs or use ADP’s mailing and check stuffing services.
ADP App
Usability is one of the benefits of cloud-based platforms. The simple wizards in ADP help you set up payroll deductions and earnings, preventing errors during the setup process. The admin’s interface is simplified making it easy to search and manage data or update information.
Payroll management can be done in just a few steps. Enter the payroll data and review the summary of entries for approval. If the company uses time tracking features, all the time recorded for employees is calculated automatically to make the processing seamless. Because of the interface tabs, it’s easy to switch between employee and company records, pull up reports and data, and communicate through internal messaging with employees.
Pricing
ADP’s pricing depends on the size of the company and the services required. Employers can book a demo with a representative or get a quote online. ADP offers different packages that include distinct features which will also affect how much you’ll have to pay. For instance, the Essential payroll bundle covers basic services for payroll and tax filing required by small businesses. Meanwhile, the Enhanced Payroll bundle includes more extensive features and tools such as additional payment options.
ADP does not publish the cost of its packages on the website. But for a sample quote for payroll processing for a company with 50 employees, you can expect to pay $388 per year. Another sample quote for a company based in California with 5 employees is $78 per month for the Essential plan. Additional employees cost $3 on top of the base quote. You can get a price quote by providing your name, phone number, address, email, type of employee, and number of employees.
If you want to purchase a plan for your company, you go to the website and click the What We Offer menu, and then select either Small Business or Midsized to Enterprise. You’ll find the packages that suit your company size. If you are not yet sure which plan you want to subscribe to and want to compare features, you can use the Compare Packages option to assess the packages available to your company size.
Customer Support
ADP offers comprehensive support through multiple channels, including a toll-free phone number and online assistance, for both employees and client administrators. Their dedicated support page provides convenient access to frequently asked questions, covering topics such as password management, tax forms, and payroll information. Whether through phone or online support, ADP ensures that employees and administrators receive the assistance they need promptly and efficiently.
The employee support page features a comprehensive FAQ section addressing common concerns like tax form errors, paycheck discrepancies, and login issues. Similarly, the client administrator support page offers detailed information on tax deadlines, agency notices, and accessing The Bridge client community for networking with other payroll, tax, and HR professionals. Both support pages provide direct links to specific payroll-related topics, including 401(k) and retirement plans, as well as the RUN Powered by ADP mobile payroll app.
Client administrators can conveniently access support through chat by logging into the RUN platform and clicking the “Chat” icon during the designated hours of 7:30 a.m. to 10:00 p.m. Eastern time, Monday through Friday. ADP also offers 24/7 live payroll support for client administrators via a toll-free phone number. Furthermore, client administrators have the option to receive remote support, allowing them to share their screen with a service representative for efficient problem-solving.
Conclusion:
ADP offers payroll services and other HR management tools for companies with less than 50 employees and for companies with 501 to 1,000 employees. Their solutions make payroll and HR processes simpler with their extensive suite of tools supported by ADP’s expertise. For small businesses, these packages are a reliable option.
As a reputable and secure provider, ADP’s variety of tools and services can help small and mid-sized businesses save money and time in HR management.
